T&C and Privacy Policy

T&C and other Policies.

 

Definitions: While delving into the content ahead, you will encounter various terms, each conveying specific meanings:

 

  • Buyer: The individual making purchases of goods from the Seller.
  • Seller: Agridise Nature Pvt. Ltd., the entity engaged in the sale of gardening products.
  • Goods: The products made available for sale by the seller on the website.
  • List Price: The prices as listed on the website for goods, as set by the Seller for sale, or as revised from time to time.
  • Terms and Conditions: The terms and conditions governing the sale as set forth in this document and subject to periodic amendments.

 

1. Use of the Website: The utilization of this website, its services, and tools is governed by the terms and conditions stated herein. When you engage in transactions via this website, you are subject to the policies applicable to the website. Your transaction on this website signifies a contractual agreement with Agridise.in, necessitating your compliance with the terms and conditions outlined.

Please take note that the terms "you" or "user" throughout this document refer to the registered member of the website who submits their data using the computational systems. The terms "we," "us," and "our" pertain to the company or Agridise.in (Agridise Nature Pvt. Ltd.).

Upon using this website, including contributing customer reviews, you are bound by the guidelines, rules, policies, terms, and conditions applicable to this website and its services. We reserve the exclusive right to modify, add, amend, or remove sections or content of these Terms and Conditions without prior notification. We urge you to revisit this page periodically to stay updated on the evolving Terms & Conditions, along with our Privacy Policy, which may undergo changes without notice. It is imperative to comprehend that, through these Terms & Conditions, you are provided a limited privilege to access this website, establishing a non-exclusive, non-transferable, and personal account.

2. Limitations: Prior to relishing your shopping experience, it's essential to understand the limitations associated with our offerings:

 

  • Responsibility: The seller (Agridise.in) bears no responsibility for any damage or direct loss incurred by the buyer due to negligence, breach of contract, or excessive pricing of the goods.
  • Economic Loss: The seller is not liable for any economic loss, loss of profit, or any indirect third-party loss incurred by the buyer, stemming from reasons such as negligence, failure to meet estimated delivery dates, misrepresentation, or breach of contract.
  • Order Acceptance: Any offers for goods made by buyers shall be treated as offers in accordance with the clauses set forth in these Terms & Conditions (T&C). The seller may choose to not accept or cancel a specific order without providing a specific reason.
  • Acceptance of T&C: Placing an order on Agridise.in serves as evidence of your acceptance of the T&C on Agridise.in.
  • Modifications: Any changes to the T&C are considered inapplicable unless expressly agreed to in writing by the seller.

 

3. Severance:

 

  • Monitoring: Agridise.in does not engage in regular monitoring of your postings on the website. However, we retain the exclusive right to do so and, if deemed inappropriate, we will take immediate action, including reporting to law enforcement authorities or legal entities, to rectify the situation.
  • Invalid Provisions: If any provision within these T&C is deemed invalid or illegal by a court of jurisdiction for any reason, that specific provision shall be severed, while the remaining provisions will continue in full effect until the invalid or illegal content is removed.
  • Submission of Unauthorized Content: Posting invalid or unauthorized content or materials infringing upon copyright laws, laws of privacy and publicity, trademark laws, and other regulations will be the sole responsibility of the user posting such content or the individual utilizing the account by providing a username and password.
  • Indemnification: You are required to indemnify Agridise.in and hold its officers, employees, directors, affiliates, business partners, agents, and licensors harmless against any loss, damages, expenses, costs, and liabilities incurred due to negligence or due to claims or demands from a third party, stemming from your use of the website or any person utilizing your account on this website.
  • Termination: Agridise Nature Pvt. Ltd. reserves the right to terminate your access to this website at any time without prior notice. This license can terminate automatically if you breach any of these terms. In the event of termination, you must destroy any downloaded and printed materials.
  • Acceptance of Current Terms and Conditions: By browsing and transacting on this website, you signify your acceptance of the current terms and conditions, which may undergo changes from time to time.
  • Suspension: Agridise.in retains the right to suspend the operation of this website temporarily for maintenance work, content updates, or any other reasons.

 

4. Warranty: In compliance with the licensing agreement, the goods to be delivered should conform to the description provided by the seller on the website. Any deviations require the buyer's approval.

5. Price, Payment, and Delivery:

 

  • Pricing: The prices of goods are as specified, akin to the seller's current list price on the website. This pricing is inclusive of all applicable taxes and the goods will be delivered to the address registered by the user on the website within 72 hours from the time of successfully placed orders, subject to availability.
  • Payment: Full payment for the cash on delivery option applies to home delivery orders only.
  • Risk and Rewards: The risk and rewards are transferred to the buyer of the goods when the invoice is generated by the Seller in the POS System.
  • Order Decline: The seller may decline to process orders if the customer's account is found to be suspended for any reason.
  • Pricing Corrections: The seller reserves the right to correct and adjust the pricing of goods in case any errors are identified in the description of goods or pricing within the website catalog.

 

6. Force Majeure: If product deliveries are delayed or disrupted due to events or circumstances beyond the reasonable control of either party (including but not limited to strikes, acts of God, lockouts, accidents, breakdown of plant/machinery, shortages/unavailability of raw materials from a natural source of supply, and war), neither party shall be held responsible. In such instances, the affected party is entitled to an extension of the delivery period.

7. Governing Law and Jurisdiction: These terms and conditions are exclusively governed by the laws of India, and any legal disputes or discrepancies will be heard and adjudicated within the jurisdiction of Indian courts at Pune/Mumbai.

8. Membership Eligibility: The Agridise.in website is accessible only to users capable of forming legally binding contracts in accordance with the Indian Contract Act, 1872. Individuals unable to conform to these legal norms or those legally incompetent to contract (including minors and undischarged bankrupts) are not eligible to use this website.

9. Your Account and Registration Obligations:

 

  • When using this website, it is your responsibility to maintain the confidentiality of your User ID and Password. You are solely accountable for all activities on the website.
  • By using this website, you agree that providing inaccurate, untrue, incomplete, or non-compliant information may result in the suspension, termination, or blocking of your membership on the website.
  • Personal information provided by you to Agridise.in through account creation or order placement will be used exclusively in accordance with our privacy policy and will not be employed for any other purpose, except for sending you emails and SMS with offers of your interest or as directed by law. By providing your personal details, you consent to our privacy policy.

 

10. Communications:

 

  • When using Agridise.in or sending emails or other forms of communication or information, you are acknowledging that you are communicating with us via electronic records. You also agree to receive communications in this manner. We may communicate with you through electronic records or any other mode of communication, whether electronic or otherwise.

 

11. Charges:

 

  • Registration on Agridise.in is free of charge, allowing you to become a member without any cost and enjoy the offers. However, we reserve the right to charge nominal fees and alter our policies over time. We may introduce new services and modify some or all existing services offered on the website without prior notice.
  • Once changes related to fees and policies are uploaded on the website, they will immediately take effect. All fees will be quoted in Indian Rupees unless stated otherwise. By using this website, you agree that you are responsible for complying with all applicable laws, including those in India, regarding payments.

 

12. Use of the Website: Your access to this website comes with certain responsibilities and limitations. Specifically, you may not host, modify, display, upload, transmit, publish, share, update, or engage in any activity that:

 

  • Involves information that belongs to another person without proper rights.
  • Is harassing, defamatory, encourages gambling or money laundering, is hateful, racially offensive, invasive of others' privacy, obscene, pornographic, ethnically objectionable, unlawful, threatening, or constitutes indecent representation of women under the Indecent Representation of Women (Prohibition) Act, 1986. This includes misleading content, content that is patently offensive to the community, sexually explicit content, content that promotes racism, hatred, physical harm, or any other form of violation.
  • Involves the transmission of chain letters, junk mail, mass mailings, or spam.
  • Harasses another person.
  • Promotes illegal activities, such as content that is obscene, abusive, threatening, or libelous. 
  • Violates third-party rights, including intellectual property rights, privacy, email addresses, physical addresses, phone numbers, or personal names.
  • Promotes the unauthorized copying of another person's copyrighted work, such as offering pirated computer programs or links, providing information for the creation of pirated music, manufactured devices, or other copyrighted materials.
  • Includes hidden pages or images linked from another accessible page.
  • Contains materials that exploit other users in a violent, sexual, or otherwise inappropriate manner.
  • Provides information related to the purchase of illegal weapons, creating computer viruses, or violating someone's privacy.
  • Includes any person's images or photographs, whether minor or adult, without proper authorization.
  • Involves unauthorized access to the website, profiles, communities, blogs, friend requests, or other areas for unlawful purposes.
  • Engages in commercial activities or sales without our written consent, such as organizing contests, buying or selling virtual items related to our website that promote gambling and are illegal.
  • Trespasses on any patent, copyright, trademark, or other proprietary rights.
  • Refers to any website that contains content that violates or prohibits the terms of use.
  • Involves unauthorized attempts to add deep links, robots, algorithms, or any other form of interference.
  • Involves direct or indirect offers or attempts to offer, trade, or deal in any item that is prohibited or restricted.
  • Involves unauthorized access or an attempt to gain access to any portion or feature of the website, its networks, servers, computers, or any other form of hacking, password or illegitimate use.
  • Makes any defamatory or negative comments or statements against Agridise.in.
  • Participates in any advertising or creates advertisements for the purchase and sale of products and services on this website while transmitting chain letters, junk emails, or similar content to other users through this website.

 

13. Contents Posted on Site: All content including graphics, designs, interfaces, photographs, logos, trademarks, sounds, computer code, music, artwork, visual interfaces, and other content are owned and controlled by us, subject to copyright, trademark laws, and various other property and competition laws. In this context, no content should be uploaded, copied, reproduced, posted, displayed, encoded, transmitted, or distributed in any way without authorization.

14. Other Businesses: Agridise.in is not accountable for the products, actions, content, and services on the website that are linked to affiliates and/or third-party websites using the website’s APIs or other means. Agridise.in may provide links to third-party websites of our affiliated companies and other businesses; however, we are not responsible for evaluating or examining the products and services offered by them. We do not endorse any third-party websites or content.

15. Links: We appreciate links to the Website. Users may create hypertext links to this Website, but the link should not state or suggest any sponsorship or endorsement of your site by us. You are not eligible to use our trademarks, service marks, logos, or any other marks or materials owned by us.

16. Cancellation Policy:

16.1 Order Cancellation: You may cancel your order within 6 hours of placing it, provided your order has not already been shipped or prepared for shipment.

16.2 Cancellation Procedure: To cancel an order, please contact our customer support team at [Customer Support Email/Phone] as soon as possible. Please provide your order number and any relevant details to facilitate the cancellation process.

16.3 Shipped Orders: Once an order has been shipped, it cannot be cancelled. In such cases, you may refer to our return and refund policy outlined below.

17 Refund and Return Policy:

17.1 Refund Eligibility: We take pride in delivering healthy and vibrant plants to our customers. If you receive a damaged or unhealthy plant, or if you are dissatisfied with your purchase for any reason, please contact us within Three days of receiving your order to be eligible for a refund.

17.2 Return Procedure: To request a refund, please follow these steps:

a. Contact our customer support team at support@agridise.in or +91-882-8800-881.

and provide your order number, along with clear photographs of the plant(s) in question.

b. Our team will assess the situation and guide you through the return process, if applicable.

17.3 Refund Process: If your request for a refund is approved, we will process the refund in one of the following ways:

a. Original Payment Method: If you paid by credit card or through an online payment system, we will refund the purchase amount to the original payment method.

b. Store Credit: Alternatively, you may opt for store credit, which can be used for future purchases on our website.

17.4 Return Shipping: In some cases, return shipping costs may be the responsibility of the customer. Our customer support team will provide guidance on this matter when you contact them.

17.5 Refund Timeframe: Refunds will typically be processed within Three business days after approval. The exact timeframe may vary depending on your payment method.

18. Exceptions:

18.1 Custom Orders: Custom orders, special arrangements, and personalized plant selections may be subject to different cancellation and refund terms, which will be communicated to you at the time of purchase.

19. Contact Information:

If you have any questions, concerns, or wish to initiate a cancellation or refund request, please reach out to our customer support team:

Email: suppport@agridise.in           Phone: +91-882-8800-881

 

20. Amendments:

Agridise Nature Private Ltd reserves the right to modify, update, or amend this cancellation and refund policy at any time. Any changes will be effective upon posting on our website, and we encourage you to review this policy periodically for updates.

Thank you for choosing Agridise Nature Pvt Ltd. We are committed to providing you with the highest quality plants and the best customer service.

21. Privacy:

Welcome to [Agridise Nature Pvt Ltd] ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our plant-based company and our services, including our website and mobile applications.

22. Information We Collect:

We may collect and process the following types of personal information:

 

  • Personal Identifiable Information (PII): This may include your name, email address, phone number, postal address, and other similar information when you create an account or make a purchase.
  • Payment Information: We may collect and process payment card details and other financial information when you make a purchase on our platform.
  • Usage Information: We may collect information about how you use our website, products, and services, including browsing history, device information, and IP addresses.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing and interaction with our website. You can learn more about this in our Cookie Policy.

 

23. How we use your Information:

We may use your personal information for the following purposes:

 

  • To provide you with our products and services.
  • To process orders, payments, and shipments.
  • To communicate with you, including responding to inquiries and providing customer support.
  • To personalize and improve your experience on our website.
  • To send you marketing and promotional materials, but only with your consent.
  • To comply with legal obligations and resolve disputes.

 

24. Disclosure of Your Information:

24.1 We may share your personal information with:

 

  • Service Providers: We may disclose your information to third-party service providers who assist us in providing our products and services.
  • Legal Obligations: We may disclose your information when required to comply with legal obligations or to protect our rights, privacy, safety, or property.

 

25. Your Rights and Choices:

You have the right to access, rectify, and delete your personal information. You may also opt out of receiving marketing communications from us.

26. Security:

We take appropriate measures to protect your personal information from unauthorized access and disclosure.

27. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

28. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any material changes through our website or other means.

29. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at support@agridise.in or +91-882-8800-881.

30. Cookie Policy:

To learn more about how we use cookies and similar technologies, please visit our Cookie Policy.

31. Mandatory declaration – Seeds & Nutrients:

By providing your personal information, you hereby admit that you are fine for all the purchased products being shipped to your given address. The products will not be resold, bartered, or used in any way for profit or anti-national activities. With this, you declare that all the products are to be treated with utmost respect and caution, with no illegal activities being undertaken.

32. Copyright Complaint:

If you find our work has been copied, constituting copyright infringement, you can write to us at support@agridise.in.

33. Risk of Loss:

All items are checked and shipped from our warehouse. We have a separate shipment contract, and if any damage occurs while receiving the product or risk of loss, the title for such products passes to you upon delivery by the carrier.

34. Product Description:

We strive to post accurate product descriptions. However, we cannot warrant that the product description or other content posted on this website is accurate, reliable, complete, current, or perfect. If a product mentioned on the website is not as described, you should return it to us in unused condition.

35. Pricing/Typographical Error:

There may be typographical errors in the pricing or description on the website. In this case, Agridise.in holds the right to correct the information and update the correct price or details. Also, Agridise.in holds the right to cancel the order and refund the money to its customer if the product is collected from you within 10-15 business days. The mode of refund will be the same as how you placed the order.

36. Grievance Officer:

In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below.
Nishant Jaiswal
nishant@agridise.in

37. Our Contact:

If you have a question or complaint, please write to us at support@agridise.in or call us on +91-882-8800-881 from Monday to Saturday between 09:30 am to 06:30 pm (during national holidays, our offices may remain closed). We will escalate this to our grievance officer immediately.

Agridise Nature Pvt. Ltd. reserves all other rights.